DepositWin Privacy Policy

At DepositWin, we take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, store and protect your information when you visit depositwin.com or use any of our services. We at DepositWin are operated by Moonseeker SRL, registered in Costa Rica, with payment processing handled by our payment agent Deloulou Limited, incorporated in Cyprus. By registering an account or browsing our site, you agree to the practices described in this policy.

Information We Collect

Our DepositWin registration process requires us to collect certain personal details before you can play. We gather this information to verify your identity, comply with our licensing obligations under the Anjouan Gaming Board, and provide you with a secure gaming environment.

• We collect your full name, permanent residential address, date and place of birth, and nationality
• We require a valid e-mail address and confirmation that you are at least 18 years old
• We may request copies of identification documents, proof of address and payment verification at any time
• We track your gaming activity, deposits, withdrawals and bonus usage to maintain accurate account records
• We collect technical data such as IP address, device type, browser information and login timestamps
• Once your cumulative deposits exceed 10,000 USD, we will request source of wealth and source of funds documentation

How We Use Your Data

Our Vegas Hero team — wait, here at DepositWin, we use your personal data strictly for legitimate business purposes connected to operating our platform. We never collect more information than necessary for compliance, security and service delivery.

• We use your data to verify your identity and prevent fraud, money laundering and underage gambling
• We process your payment details to facilitate deposits and withdrawals through our supported methods
• We use your contact information to send account notifications, promotional offers and customer support responses
• We analyze your gameplay patterns to personalize bonuses and improve our loyalty program
• We retain records as required under the Computer Gaming Licensing Act 007 of 2005 and applicable Anjouan regulations

Legal Basis for Processing

We process your personal data on several legal grounds. Our DepositWin platform processes data where necessary to perform our contract with you, to comply with legal and regulatory obligations under our Anjouan Gaming Board licence (ALSI-202509006-FI1), and based on your consent where applicable, such as for marketing communications. You may withdraw consent for marketing at any time by contacting our support team.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners who help us operate DepositWin casino effectively.

• We share data with Deloulou Limited, our payment processing agent, to complete transactions
• We disclose information to regulatory authorities, including the Anjouan Gaming Commission, when legally required
• We work with EADR Ltd for dispute resolution purposes, which may require sharing relevant account details
• We may share data with identity verification providers to confirm your age and residency
• We cooperate with law enforcement agencies when required by applicable law

Data Security

We at DepositWin implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure or destruction. Our systems use encryption protocols for sensitive data transmission, and our DepositWin servers are monitored to detect suspicious activity. Despite our efforts, no method of transmission over the internet is completely secure, and we encourage you to use strong pj(&0y86Ss3OKX(xs and keep your login credentials confidential.

Cookies and Tracking Technologies

Our DepositWin website uses cookies and similar technologies to enhance your browsing experience, remember your preferences and analyze site traffic. You can manage cookie settings through your browser, though disabling certain cookies may affect site functionality. For more detailed information, please refer to our separate Cookie Policy.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including compliance with our licensing, tax and anti-money laundering obligations. Even after you close your DepositWin account, we may retain certain records for a period required by law or regulatory authorities, including the Anjouan Licensing Services Inc.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to respecting these rights wherever applicable law requires us to do so.

• You may request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You may request deletion of your data, subject to our legal retention obligations
• You may object to or restrict certain processing activities, including marketing communications
• You may request a copy of your data in a portable format where technically feasible

To exercise any of these rights, please contact us at support@depositwin.com. We aim to respond to all legitimate requests within a reasonable timeframe.

International Data Transfers

Because DepositWin operates internationally, your data may be transferred to and processed in countries outside your country of residence, including Costa Rica and Cyprus. We take appropriate steps to ensure that any such transfers comply with applicable data protection standards.

Restricted Territories

We do not knowingly collect or process personal data from residents of countries restricted under our Terms and Conditions, including but not limited to the United Kingdom, United States, Russia, Italy, Malta, and other listed jurisdictions. If we discover that a registration originates from a restricted territory, we reserve the right to suspend the account and process data solely for compliance and verification purposes.

Children's Privacy

Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from someone under 18, we will take immediate steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or licensing conditions. Any updates will be posted on this page, and continued use of DepositWin after changes take effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

Complaints and Dispute Resolution

If you have concerns about how we handle your personal data, please contact our support team first at support@depositwin.com. If we are unable to resolve your complaint, you may escalate the matter to EADR Ltd, and subsequently to the Anjouan Gaming Commission, within the timeframes specified in our Terms and Conditions.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us via our 24/7 live chat or e-mail us at support@depositwin.com. We at DepositWin are committed to addressing your privacy concerns promptly and transparently.